Your Fexa AI subscription determines how many AI credits you have each month to produce content grounded in your real PrestaShop catalog: unique product pages, metadata, FAQs and structured data, all in your brand voice. This guide explains where to manage your plan, how to switch to annual billing, and how to handle your payment method and invoices.
In short: everything is managed from Settings > Billing (the "Subscription & Credits" page). Payment and customer-account management run through Stripe, our secure payment provider.
Where to manage your subscription
Go to Settings > Billing in your Fexa AI dashboard. The "Subscription & Credits" page centralizes everything:
- Your current plan: the name of your active plan (Trial, Free, Starter, Pro or Enterprise).
- Your available credits: the total balance, which adds up your monthly credits and your extra credits (from Booster Packs).
- Your monthly quota and the next reset date for that quota.
- The plans grid to switch offers, and the Booster Packs grid for one-off top-ups.
A Monthly / Annual toggle at the top of the page switches the price display between monthly and yearly billing.
Available plans
Fexa AI offers three subscription plans. Scanning and SEO auditing of your catalog remain unlimited and free on every plan: you only spend credits when you actually generate content.
| Plan | Monthly price | AI credits / month | Best for |
|---|---|---|---|
| Starter | ā¬39 | 1,500 credits | Starting your SEO with confidence, 1 shop |
| Pro | ā¬99 | 5,000 credits | Growing stores, multilingual translation, internal linking, 3 shops |
| Enterprise | ā¬299 | 20,000 credits | Multi-store and large catalogs, dedicated account manager, 5 shops |
1 credit = 1 full optimization of a page (title + metadata + short and long descriptions + ALT tags + FAQ + structured data). A translation into one target language costs 5 credits.
The Pro plan notably adds multilingual translation, internal linking (semantic cocoon) and 1-click rollback. The Enterprise plan includes everything in Pro, plus higher volume for multi-store and large catalogs, a dedicated account manager and a white-label option.
Monthly or annual billing
The Monthly / Annual selector at the top of the billing page changes how you pay.
- On monthly, you are billed every month at the displayed rate.
- On annual, the equivalent monthly rate is reduced and the full year is billed once a year. The page shows, for each plan, the percentage saving included as well as the total amount billed over the year ("i.e. ā¬X billed once a year").
The annual saving is calculated plan by plan: the exact percentage depends on the plan you choose. The page displays the detail directly under each price, plus an "up to āX%" badge on the Annual button.
Tip: if your catalog is stable and you plan to optimize throughout the year, annual billing lowers your effective monthly cost. If your needs are seasonal, monthly keeps more flexibility.
Changing plans (upgrade or downgrade)
From the plans grid in Settings > Billing:
- Choose Monthly or Annual mode as you prefer.
- Click the button for the plan you want (for example "Start Pro").
- You are redirected to a secure Stripe checkout page to complete the operation.
The plan you are already on is shown as "Current Plan" and is not clickable. After payment, you are automatically returned to your settings.
Free credits and payment on your first subscription
When you create your account, Fexa AI gives you 50 free credits, with no credit card required: they let you test content generation right away, with no time limit. These aren't a time-limited trial ā they're a one-time allowance tied to opening your account.
When you later subscribe to a paid plan, there is no 7-day trial: your card is charged immediately at checkout on the Stripe page, and your monthly credits are added right after. This does not apply to Booster Packs, which remain one-off purchases independent of your subscription.
Promo codes
The Stripe checkout page accepts promotional codes: if you have one, you can enter it at the time of payment.
Payment method, VAT and invoices
Payment and customer-account management are handled by Stripe:
- Card: payment is made by card on Stripe's secure checkout page.
- VAT / taxes: the applicable tax is calculated automatically at checkout, based on your location.
- Invoices: Stripe manages your subscription billing. Your payment receipts are issued by Stripe at each renewal.
For a specific request (updating a card, a question about an invoice, changing a subscription), a help box at the bottom of the billing page lets you contact support at support@fexaai.com.
Booster Packs: top up without changing plans
If you have a one-off need for extra credits ā a large catalog project, a seasonal overhaul ā you can buy a Booster Pack without changing your subscription:
| Pack | Price | Credits | |
|---|---|---|---|
| Pack S | ā¬9 | 400 credits | |
| Pack M | ā¬19 | 1,000 credits | Best value |
| Pack L | ā¬49 | 2,700 credits |
Booster Pack credits are valid for 12 months (one-time payment; validity runs from your last pack purchase, and each new purchase extends it by another 12 months). They are added to your balance and consumed once your monthly quota is used up. Buying a Booster is done from the same page, also via Stripe.
Frequently asked questions
Where do I change my plan?
In Settings > Billing, on the plans grid. Choose Monthly or Annual, then click the plan you want to be redirected to Stripe checkout.
Is annual billing always ā20%?
No: the saving is calculated plan by plan and the exact percentage depends on the plan. The billing page shows, under each annual price, the percentage saving included and the total amount billed over the year.
Do I lose my credits if I change plans?
Your available-credit balance adds up your monthly credits and your extra credits (Booster Packs). Booster Pack credits stay valid for 12 months (from your last pack purchase). For how it all works, see the article on the credit system.
How do I get my invoices?
Billing is handled by Stripe, which issues your receipts at each renewal. For any invoice-related question, contact support via the help box at the bottom of the billing page.
Is there a free trial?
There is no 7-day trial. When you create your account, you receive 50 free credits (no credit card) to test generation with no time limit. When you subscribe to a paid plan, your card is charged immediately at checkout.